Coforge Limited, a global digital services and solutions provider, has been honored with the 2026 ServiceNow Partner Award (APAC), highlighting its deep domain expertise and strong capabilities in leveraging the ServiceNow AI Platform to modernize complex enterprise workflows and deliver measurable business outcomes.

Coforge was named Partner of the Year in the Domain Expertise – CRM category for the APAC region. The award recognizes the company’s specialized capabilities in Customer Service Management (CSM) and industry-focused CRM solutions built on the ServiceNow AI Platform.

The company was recognized for enhancing customer engagement, accelerating innovation, integrating omnichannel interactions, automating case management, and delivering proactive, personalized service experiences that improve customer satisfaction and loyalty.

Michael Park, Senior Vice President – Global Partnerships and Channels at ServiceNow, said partners play a crucial role in translating AI capabilities into tangible business outcomes. He noted that Coforge exemplifies how strong platform expertise and execution can help enterprises realize the full value of AI-driven transformation.

Ashish Kumar, SVP and Global Business Head (Cloud) at Coforge, said the ServiceNow platform has redefined enterprise AI capabilities. He added that combining the platform’s AI strengths with Coforge’s domain expertise enables clients to achieve superior business outcomes. He emphasized that the recognition reflects the company’s focus on execution excellence, innovation-led growth, and commitment to accelerating clients’ AI-powered transformation journeys.

The ServiceNow 2026 Partner Awards recognize outstanding partners across various categories and regions through a rigorous evaluation process based on customer success, innovation, and business impact.